Computer / Technical Help
Information Technology Help Desk
The College of Western Idaho (CWI) Information Technology Help Desk provides support for information technology equipment and services. The Help Desk is the first point of contact for prospective students, current students, and faculty and staff requiring assistance from the Department of Information Technology.
The Help Desk operates according to the following schedule:
Monday-Thursday: 8 a.m. - 9 p.m.
Friday: 8 a.m. - 5 p.m.
Saturday: 9 a.m.- 5 p.m.
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If you are unable to access services such as MyCWI or Blackboard, there are some steps you may... |
MyCWI is the primary system students use to view and manage their student profile. MyCWI uses... |
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Student Wireless Access
Students are provided access to a wireless network, with... |
Blackboard is the academic suite College of Western Idaho (CWI) instructors use to manage... |
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Student E-mail
Student e-mail is provided through Windows Live. You receive official College... |
Your student domain account allows you to use open-access computers. Computer labs are located... |
Contact Us
By Online Request (Any Time)If you are experiencing a non-urgent problem or would like to request support at a time when the Help Desk is not operating, you may submit an online request for assistance.
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For Urgent Issues, Contact Us by Phone (During Hours of Operation)You may call the Help Desk during hours of operation to report an urgent problem or request support. The Help Desk phone number is: 208.562.3444. |





